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Welcome to LUCKYD! Here at LUCKYD, everyone's privacy is our top priority and we will ensure we do our best to protect the privacy of our customers. LUCKYD will NOT rent and/or sell your information to third parties outside of LUCKYD without your consent, including group of companies which LUCKYD is affiliated, except as per noted in this written policy.
  1. Any information or content that you have voluntarily disclose for using our service, such as User Profile, which becomes available to the public.
  2. A few specific bits of your information in this Privacy Policy may be used INTERNALLY to :
    • To efficiently access your information upon logging in to our platform and/or mobile apps.
    • To provide personalized content to you, which include specialized promotions and/or bonuses, but not limited to it.
    • To provide, monitor, improve, and ensure the effectiveness of our services across all platforms.
    • To develop and improvise on new features & functions.
    • To monitor visitor metrics, such as total number of players, traffic at a specific time, and demographic patterns.
    • To diagnose or fix technology related problems.
  3. We may also access, share and/or preserve your information in response to a legal request if needed, (eg: search warrant and/or court order), as we have good faith belief that the law requires us to do so. This also includes responding to legal requests from jurisdiction outside of Malaysia as we have a good faith belief that the response is required by law in that jurisdiction is consistent with internationally recognized standards.
  4. We may also access, share and/or preserve your information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm.
  5. Information we receive about you may be accessed, processed and/or retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
We at LUCKYD requires your cooperation to be responsible in maintaining the secrecy of your unique password and/or account information, and for controlling the access to contact channels between your and LUCKYD, such as WhatsApp, WeChat, Telegram, Live Chat, and/or Skype, but not limited to these only, at all times. Your privacy settings may also be affected by changes the social media services you connect to LUCKYD make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.
We at LUCKYD, are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies.
In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Profile. If you are using a third-party website or service and you allow them to access your User Profile you do so at your own risk.